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Post-Op Instructions for Dental Procedures | Burbank, CA

Post-Op Instructions for Dental Procedures

Post-Op Instructions for Dental Procedures

Post-Op Instructions for Dental Procedures | Burbank, CA

BRIGHTCRAFT DENTAL & LASER

What is Digital 3D x-ray?

CBCT scanners are instrumental in generating intricate 3D images that play a pivotal role in the precise planning of implant placement. These scans yield a comprehensive array of highly detailed images, akin to X-rays, meticulously capturing the structural intricacies of your mouth and jaw.

Our Policies

We ask that you consider our policies not as restrictions but as indispensable rules, which allow us to provide high standards of service. About appointment cancellation fees, these are unfortunately necessary due to unavoidable expenses and valuable time allocated to clients and patients when they make the appointments. Special offers or promotions can only be purchased once at discounted or promotional price to try our services. Please note that the special offers have already been discounted, therefore we cannot combine it with any other specials or discounted offers. The promotional services advertised on various social media can be purchased only once at discounted price.

Appointment and Confirmation
Appointment Confirmations are sent to clients 48 hours in advance, and it is the client’s responsibility to arrive on time to avoid cancellation fees.

Reservations
Any reservations can be made by calling/texting our office during normal business hours. To ensure your desired date and time, please allow appropriate time for appointments. A credit card must be used to secure appointments. In the event you must cancel your appointment, please allow 24 hours in advance to avoid a service charge.

Non-Discrimination Notice
Our company is steadfast in upholding a strong commitment to equality, inclusivity, and fairness. We adhere to a strict non-discrimination policy that ensures every individual, regardless of their background, identity, or characteristics, is treated with respect and fairness. We do not tolerate any form of discrimination, whether it’s based on race, gender, age, disability, religion, or any other protected category. Our aim is to provide a safe and welcoming environment for all employees, clients, and partners, fostering an atmosphere where diversity is celebrated, and everyone has equal access to our services and opportunities.

Punctuality
We would like our guest to arrive promptly at the time of the scheduled appointment. It is our desire for you to check in 15 minutes prior to the start of any appointment. We’re committed to offering all our guests a reliable timetable; that’s why your treatment will always end at the scheduled time, so please remember to be on time.

Payment Options
Payment for all procedures is due at the time of the treatment. For specially packaged or grouped treatments, payment for the entire package is due at the time of the first scheduled treatment. A credit card is required to reserve an appointment for treatment scheduled in advance. We provide several payment options which may be used individually or combined according to your desires. If a package or series of treatments has begun, these services will be considered to have been rendered even though the full series may not have been completed. Should you wish to discontinue your treatment in the midst of a series, credit for the pro rata share of unused treatments at the discounted package price may be extended, and this may be used to purchase other treatments or products offered by our company, or it may be transferred to another individual to be used in exchange for treatments or products of comparable value to the credit. There are no refunds for products or services. Credit may be extended for other services to you or another individual. We require to keep credit card on file for the payment of all Services and Fees. The credit card on file will remain in effect until the expiration of the credit card account. Customers may revoke this authorization by submitting a written request to our company.

Cancellation
We ask that you give 24-hour notice to cancel or reschedule your appointment without charge. We understand that special circumstances are unavoidable, and a cancellation may be necessary, and with a 24-hour notice or more there is never a charge. If you are unable to make your appointment without calling and canceling prior to your appointment, there will be a $50 charge for each appointment or lose one session per appointment. All multiple service and group reservations require payment in advance. We request a 72-hour notice of cancellation for multiple service and group reservations. Reservations canceled without the benefit of notice will incur a charge for those services canceled. Gift certificates are considered payments in advance and, therefore, subject to the same policy. Charges will be made on credit cards or deducted from gift certificates that were used as security for reservations. Please note all pre-paid packages may only be used in the office from which they were purchased.

Late Arrival on Appointments
All appointments begin and end on time so that the next client is not delayed. If a client is late for more than 15 minutes, the appointment will be rescheduled, and it will be considered a same day cancellation. We regret that late arrivals will not receive an extension of the scheduled appointment time. In special cases, and when time permits, we may be able to treat the patient in between our other appointments. This will be at our discretion.

Return/Refund Policy
No refunds are made for products, service packages and pre-paid treatments once they are purchased. If for some reason you are not able to use an unrendered, pre-paid service, you may do a one-time exchange of the unused portion toward other services. If there are any changes/adjustment to the discounted packages/series, the original non discounted price will be used to calculate remaining credit which can be used towards other services. There will be no refund on gift cards purchased.

Consultation
Credit Card information is needed before an appointment is confirmed. Consultations with professional therapists, RNs and NPs are complimentary unless you do not show up on this appointment or do not provide 24-hour advanced notice to which will be considered a same day cancellation. Good Faith Evaluation (Medical Clearance) is required with a cost of $50 per clearance, before treatment is performed.

Practice-Patient Relationship
We love having you as a patient, but we do reserve the right to refuse service at any time, to anyone, for any reason.

Treatment of Complication
Although good results are anticipated, there can be no guarantee or warranty, expressed or implied, by anyone as to the actual results you may get. Occasionally additional treatments and/or treatment for problems or complications may be required. These could result in additional charges for which you may be responsible. Your insurance, if you have it, may or may not cover the expenses related to actual complications or other medically related problems arising out of treatment at our company.

Cell Phone
For the respect of all spa guests’ tranquility, cell phones must be turned off in our treatment areas.

Promotional/Special Offers
Our promotional offers are a great way to try our service at an affordable price. All promotional value expires 12 months after the initial purchase, however the amount paid never expires. Additionally, we advertise on various social media platforms. All of specials offered are non-refundable, Non-Transferable and cannot be exchanged. Consultation is required on all our specials.

Emergency
Due to the consultative nature of our practice, we are unable to offer round-the-clock emergency availability. Should you have a medical emergency, please go to the nearest emergency facility for care. We request that you maintain a primary care physician (i.e., family physician, pediatrician, Internist) and specialists care for your regular medical needs.

Obtain Medical Record
Our patients can request for their medical records by submitting a release form along with a fee of $25 per occurrence. All requests must be submitted in writing to our company email posted on this website. The medical records will be ready within 72 hours to be picked up by the patient only.

Financing Program Guidelines
Interest accrues during the promotional period, but all interest is waived if the entire purchase balance is paid in full before the end of the promotional period and you make all required monthly payments on or before their due dates. Terms may vary based on creditworthiness, amount of loan, and length of term.

COVID-19 Guidelines
The past few months have been unlike anything we have ever experienced. We have been working hard to safely reopen our business again with guidelines from state and local officials. We believe the adjustment we have considered will protect our employees, our customers and partners. Their health is our number one priority and every decision we make is through that lens. As cities and states begin to share plans to reopen, we would like to share an update on how we’re thinking about our office. Please be advised of the following.

We’re going to take a phased approach, only reopening our business when it’s allowed by state and local governments.

We plan to open with the right safety measures and protocols, and we have confidence we can ensure the safety and wellbeing of our employees, customers and partners.
We have replaced all our fabric-based furniture that can easily be sanitized.
We have spaced out seating areas to follow social-distancing guidelines.
We have increased all appointment times to enable staff to properly sanitize and disinfect before treating the next patient.
Hand sanitizers will strategically be placed in our office.
We will utilize a number of air-purifier HIPPA protected systems to reduce the risk.
We are going to periodically replace all AC air return filters to clean the air.
We will daily screen every person walking thru our office including our employees.
The employees will be wearing protective medical grade facial/body appropriate for the COVID 19 virus.
We have hired additional staff to support the increased workload.
We have established online virtual consultation appointments to consult with our patients.
We have increased cleaning and sanitization frequencies.
Telephone screening with patients prior to the appointment
Immediate departure
Minimize any unnecessary contact.
Reduction in number of patients seen per day by 50%
We have established self-assessment online questionnaire prior to patient arrival to further avoid the risk of infection.
Anti-Discrimination Disclaimer: This office complies with applicable Federal civil rights laws and does not discriminate based on race, color, national origin, age, disability, or sex. This office does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. This office provides free aids and services to people with disabilities to communicate effectively with us, which may include qualified sign language interpreters, written information in other formats (large print, audio, accessible electronic formats, other formats), provides free languages services to people whose primary language is not English, which may include qualified interpreters, translation services, information written in other languages If you need these services, contact our office at the address, phone number or email address provided on this website under the “Location” tab. If you believe that this office has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with our office at the address, phone number or email address provided on this website under the “Location” tab. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, we are available to help you. You can also file a civil right compliant with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, address here; U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 1-800-368-1019, 800-537-7697 (TDD)

PRICES AND TERMS ARE SUBJECT TO CHANGE WITHOUT NOTICE.

We reserve the right to refuse service to anyone.

Last updated: December 1, 2023

We are known for delivering comprehensive customer satisfaction for completed treatments. All dental procedures are administered by our company. Unless stated otherwise, the testimonials shared are from clients who have undergone full treatment(s). However, individual results may vary. We do not promise permanent results for any treatment. No guarantee is provided or implied.

Acceptance – It is important that you read all the following terms and conditions carefully. This Terms of Use Agreement (“Agreement”) is a legal agreement between you and our company, the owner and operator (“Owner”) of this Website (the “Website”). It states the terms and conditions under which you may access and use the Website and all written and other materials displayed or made available through the Website, including, without limitation, articles, text, photographs, images, illustrations, audio clips, video clips, computer software, and code (the “Content”). By accessing and using the Website, you are indicating your acceptance to be bound by the terms and conditions of this Agreement. If you do not accept these terms and conditions, you must not access or use the Website. The Owner may revise this Agreement at any time by updating this posting. Use of the Website after such changes are posted will signify your acceptance of these revised terms. You should visit this page periodically to review this Agreement.

Medical emergency – Do NOT use the Website for medical emergencies. If you’re having a medical issue, or you are having a true medical emergency, visit your nearest emergency room or CALL 911 immediately. Under no circumstances should you attempt self-treatment based on anything you have seen or read on the Website. General information is not medical advice The general information provided on the Website is for informational purposes only and is not professional medical advice, diagnosis, treatment, or care, nor is it intended to be a substitute, therefore. Always seek the advice of your physician or other qualified health provider properly licensed to practice medicine or general healthcare in your jurisdiction concerning any questions you may have regarding any information obtained from this Website and any medical condition you believe may be relevant to you or to someone else. Never disregard professional medical advice or delay in seeking it because of something you have read on this Website. Always consult with your physician or other qualified healthcare provider before embarking on a new treatment, diet, or fitness program. Information obtained on the Website is not exhaustive and does not cover all diseases, ailments, physical conditions, or their treatment.

No doctor-patient relationship – The presentation of general information on the Website does not establish a physician-patient relationship between you and the Owner or any of our providers and is not intended as a solicitation of individuals to become patients or clients of the Owner (or any of its providers). This section does not apply to the extent that you are using the Website to communicate with a physician with whom you have an existing physician-patient relationship.

No endorsements – Unless specifically stated, the Owner does not recommend or endorse any specific brand of products, services, procedures, or other information that appears or that may be advertised on the Website.

Disclaimer of warranties – The Website and the Content are provided “AS IS” and “AS AVAILABLE.” While the Owner endeavors to provide information that is correct, accurate, current, and timely, the Owner makes no representations, warranties, or covenants, express or implied, regarding the Website and the Content including, without limitation, no representation, warranty, or covenant that (i) the Content contained in or made available through the Website or any item(s) made available on or through the Website will be of merchantable quality and/or t for a particular purpose; (ii) the Website or Content will be accurate, complete, current, reliable, timely, or suitable for any particular purpose; (iii) that the operation of the Website will be uninterrupted or error-free; (iv) that defects or errors in the Website or the Content, be it human or computer errors, will be corrected; (v) that the Website will be free from viruses or harmful components; and (vi) that communications to or from the Website will be secure and/or not intercepted.

You acknowledge and agree that your access and use of the Website and the Content is entirely at your own risk and liability.

Limitation of liability – In no event shall the Owner, its providers, officers, directors, employees, agents, licensors, and their respective successors and assigns be liable for damages of any kind, including, without limitation, any direct, special, indirect, punitive, incidental, or consequential damages including, without limitation, any loss or damages in the nature of, or relating to, lost business, medical injury, personal injury, wrongful death, improper diagnosis, inaccurate information, improper treatment, or any other loss incurred in connection with your use, misuse, or reliance upon the Website or the Content, or your inability to use the Website, regardless of the cause and whether arising in contract (including fundamental breach), tort (including negligence), or otherwise. The foregoing limitation shall apply even if the Owner knew of or ought to have known of the possibility of such damage.

The Owner also expressly disclaims any and all liability for the acts, omissions, and conduct of any third-party user of the Website, or any advertiser or sponsor of the Website (“third-party”). Under no circumstances shall the Owner, its providers, officers, directors, employees, agents, licensors, and their respective successors and assigns, be liable for any injury, loss, damage (including direct, special, indirect, punitive, incidental, or consequential damages), or expense arising in any manner whatsoever from (i) the acts, omissions, or conduct of any third-party; and (ii) any access, use, reliance upon, or inability to use any materials, content, goods, or services located at, or made available at, any Website linked to or from the Website, regardless of the cause and whether arising in contract (including fundamental breach), tort (including negligence), or otherwise. The foregoing limitation shall apply even if the Owner knew of or ought to have known of the possibility of such damage.

Indemnity – You agree to indemnify, defend, and hold harmless the Owner and its physicians, officers, directors, employees, agents, licensors, and their respective successors and assigns, from and against any and all claims, demands, liabilities, costs, or expenses whatsoever, including, without limitation, legal fees and disbursements, resulting directly or indirectly from (i) your breach of any of the terms and conditions of this Agreement; (ii) your access to, use, misuse, reliance upon, or inability to access or use the Website, the Content, or any Website to which the Website is or may be linked to from time to time or; (iii) your use of, reliance on, publication, communication, distribution, uploading, or downloading of anything (including the Content) on or from the Website.

Linking – The Website contains links to third-party Websites. These links are provided solely as a convenience to you and not as an endorsement by the Owner of any third-party Website or the content thereof. Unless expressly stated, the Owner does not operate any third-party Website linked to the Website and is not responsible for the content of any third-party Website, nor does it make any representation, warranty, or covenant of any kind regarding any third-party Website including, without limitation, (i) any representation, warranty, or covenant regarding the legality, accuracy, reliability, completeness, timeliness, or suitability of any content on such third-party Websites; (ii) any representation, warranty, or covenant regarding the merchantability and/or fitness for a particular purpose of any third-party Websites or material, content, software, goods, or services located at or made available through such third-party Websites; or (iii) any representation, warranty, or covenant that the operation of such third-party Websites will be uninterrupted or error free, that defects or errors in such third-party Websites will be corrected, or that such third-party Websites will be free from viruses or other harmful components.

While the Owner encourages links to the Website, it does not wish to be linked to or from any third-party Website which contains, posts, or transmits any unlawful or indecent information of any kind, including, without limitation (i) any content constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any local, state, provincial, territorial, national, international law or regulation which may be damaging or detrimental to the activities, operations, credibility, or integrity of the Owner; or (ii) any Website which contains, posts, or transmits any material or information of any kind which violates or infringes upon the rights of others, including material which is an invasion of privacy or publicity rights, or which is protected by copyright, trademark, or other proprietary rights. The Owner reserves the right to prohibit or refuse to accept any link to the Website, including, without limitation, any link which contains or makes available any content or information of the foregoing nature, at any time. You agree to remove any link you may have to the Website upon the request of the Owner.

Security – Any information sent or received over the Internet is generally not secure. The Owner cannot guarantee the security or confidentiality of any communication to or from the Website.

Modification to Website – The Owner reserves the right any time, and from time to time, to modify or discontinue, temporarily or permanently, the Website (or any part thereof) with or without notice to you. The Owner shall have no liability to you or any third party for any modifications, suspension, or discontinuance of the Website or any part thereof.

Use prohibited where contrary to law – Use of this Website is unauthorized in any jurisdiction where the Website or any of the Content may violate any laws or regulations. You agree not to access or use the Website in such jurisdictions. You agree that you are responsible for compliance with all applicable laws or regulations. Any contravention of this provision (or any provision of this Agreement) is entirely at your own risk.

Governing law and jurisdiction – The Website is operated by the Owner from its office within the county of Los Angeles, California. MD Name goes here, MD is licensed by the State of California to practice medicine in California. You agree that all matters relating to your access or use of the Website and its Content shall be governed by the laws of the State of California applicable therein, without regard to conflict of laws principles. You agree and hereby submit to the exclusive and preferential jurisdiction of the courts of the State of California with respect to all matters relating to your access and use of the Website and the Content as well as any dispute that may arise therefrom and that the applicable law shall be the law of the State of California.

Waiver – Any consent by the Owner to, or waiver of, a breach of this Agreement which you have committed, whether express or implied, shall not constitute a consent to, or waiver of any other, different or subsequent breach.

Severability – The invalidity or unenforceability of any provision of this Agreement or any covenant contained herein shall not affect the validity or enforceability of any other provision or covenant contained herein and any such invalid provision or covenant shall be deemed severable from the rest of this Agreement.

Notice – Questions or comments regarding the website should be directed by email to the practice email.

Termination – The Owner may, in its sole discretion, cancel or terminate your right to use the Website, or any part of the Website, at any time without notice. In the event of termination, you are no longer authorized to access the Website, or the part of the Website affected by such cancellation or termination. The restrictions imposed on you with respect to material downloaded from the Website and the disclaimers and limitations of liabilities set forth in this Agreement, shall survive termination of this Agreement. The Owner shall not be liable to any party for such termination.

Entire Agreement – This is the entire Agreement that is between you and the Owner relating to your access and use of the Website. By accessing this page you’ve entered into this Agreement as it pertains to this Website.

THIS NOTICE DESCRIBES HOW HEALTH INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION

Tigran Gyokchyan DDS, Inc.  is a full Dental office located in Burbank California. All of our treatments are performed by California Licensed dentists. The sales and administrative duties, including consultations, are performed by trained professionals who work for the Tigran Gyokchyan DDS, Inc. .

Your Privacy is Important to Us

We value your feedback and would like to inform you of our commitment to privacy. You usually can visit our site without submitting any information about yourself. However, if you send us an e-mail, or otherwise subscribe to any of our newsletters, your name and e-mail address will be held on file. We do not share the information with any outside organization, nor do we sell information for marketing purposes. However, due to the nature of electronic communications, we cannot and do not provide any assurances that the contents of your e-mail will not become known or accessible to third parties. We urge you not to disclose any confidential information about yourself or your health to us via electronic correspondence.  Doing so is understood to be at your own risk.

OUR PLEDGE REGARDING YOUR HEALTH INFORMATION

We are committed to protecting medical, health and personal information about you (“Health Information”). We are required by law to maintain the privacy of your Health Information, provide you information about our legal duties and privacy practices, inform you of your rights and the ways in which we may use Health Information and disclose it to other entities and persons.

HOW WE MAY USE AND DISCLOSE HEALTH INFORMATION ABOUT YOU

The following sections describe different ways that we may use and disclose your Health Information. Some information, such as certain drug and alcohol information, HIV information, other information and mental health information is entitled to special restrictions related to its use and disclosure. Not every use or disclosure will be listed. All of the ways we are permitted to use and disclose information, however, will fall within one of the following categories. Other uses and disclosures not described in this Notice will be made only if we have your written authorization.

For Treatment: We may use Health Information about you to provide you with a safe medical treatment. We may disclose Health Information about you to our medical staff technicians, or other health system personnel who are involved in taking care of you. For example, a nurse treating you for Laser Hair Removal may need to know if you have various conditions that will affect the treatment. This will allow our providers to adjust the laser accordingly.

Information Disclosure: We may use and disclose your Health Information to other medical doctors or facilities to obtain guidance to safely treat you. An example can be in a case of skin reaction, we share the information to our laser partners to better understand how to treat the skin condition provided they have more expertise in the laser they manufactured. This occurs on rare occasions.

For Health Care Operations: We may use and disclose Health Information about you for our business operations. For example, your Health Information may be used to review the quality and safety of our services, or for business planning, management and administrative services. We may contact you about alternative treatment options for you or about other promotions or services we provide. We may also use and disclose your health information to an outside company that performs services for us such as accreditation, legal, computer or auditing services. These outside companies are called “business associates” and are required by law to keep your Health Information confidential. We may also disclose information to doctors, nurses, technicians, medical and other students, and other health system personnel for performance improvement and educational purposes.

Appointment Reminders: We may contact you to remind you that you have an appointment.

Individuals Involved in Your Care or Payment for Your Care: We may release medical information to anyone involved in your medical care, e.g., a friend, family member, personal representative, or any individual you identify. We will not disclose it to anyone whom you do not authorize.

As Required by Law: We will disclose Health Information about you when required to do so by federal or state law.

To Prevent a Serious Threat to Health or Safety: We may use and disclose Health Information about you when necessary to prevent or lessen a serious and imminent threat to your health and safety or the health and safety of the public or another person. Any disclosure would be to someone able to help stop or reduce the threat.

Military and Veterans: If you are or were a member of the armed forces, we may release Health Information about you to military command authorities as authorized or required by law.

Health Oversight Activities: We may disclose Health Information to governmental, licensing, auditing, and accrediting agencies as authorized or required by law.

Lawsuits and Other Legal Proceedings: We may disclose Health Information to courts, attorneys and court employees in the course of conservatorship, writs and certain other judicial or administrative proceedings. We may also disclose Health Information about you in response to a court or administrative order, or in response to a subpoena, discovery request, warrant, or other lawful process.

Law Enforcement: If asked to do so by law enforcement, and as authorized or required by law, we may release Health Information:

    • To identify or locate a suspect, fugitive, material witness, certain escapees, or missing person.
    • About a suspected victim of a crime if, under certain limited circumstances, we are unable to obtain the person’s agreement.
    • About a death suspected to be the result of criminal conduct.
    • About criminal conduct at UCLA Health.
    • In case of a medical emergency, to report a crime; the location of the crime or victims; or the identity, description or location of the person who committed the crime.

fNational Security and Intelligence Activities: As required by law, we may disclose Health Information about you to authorized federal officials for intelligence, counterintelligence, and other national security activities.

Protective Services for the President and Others: As required by law, we may disclose Health Information about you to authorized federal officials so they may conduct special investigations or provide protection to the President, other authorized persons or foreign heads of state.

Inmates: If you are an inmate of a correctional institution or under the custody of law enforcement officials, we may release Health Information about you to the correctional institution as authorized or required by law.

Marketing or Sale of Health Information: Most uses and disclosures of your Health Information for marketing purposes or any sale of your Health Information would require your written authorization.

OTHER USES AND DISCLOSURES OF HEALTH INFORMATION – Other uses and disclosures of Health Information not covered by this Notice will be made only with your written authorization. If you authorize us to use or disclose your Health Information, you may revoke that authorization, in writing, at any time. However, the revocation will not be effective for information that we have already used and disclosed in reliance on the authorization.

YOUR RIGHTS REGARDING YOUR HEALTH INFORMATION - Your Health Information is the property of Tigran Gyokchyan DDS, Inc . You have the following rights regarding the Health Information we maintain about you:

Right to Inspect and Copy. With certain exceptions, you have the right to inspect and/or receive a copy of your Health Information. If we have the information in electronic format, then you have the right to get your Health Information in electronic format if it is possible for us to do so. If not, we will work with you to agree on a way for you to get the information electronically or as a paper copy. To inspect and/or to receive a copy of your Health Information, you must submit your request in writing.

If you request a copy of the information, there is a fee for these services. We may deny your request to inspect and/or to receive a copy in certain limited circumstances. If you are denied access to Health Information, in most cases, you may have the denial reviewed. Another licensed health care professional chosen by Tigran Gyokchyan DDS, Inc.  will review your request and the denial. The person conducting the review will not be the person who denied your request. We will comply with the outcome of the review.

Right to Request an Amendment or Addendum. If you feel that the Health Information, we have about you is incorrect or incomplete, you may ask us to amend the information or add an addendum (addition to the record). You have the right to request an amendment or addendum for as long as the information is kept.

Amendment. To request an amendment, your request must be made in writing.

You must be specific about the information that you believe to be incorrect or incomplete and you must provide a reason that supports the request. We may deny your request for an amendment if it is not in writing, we cannot determine from the request whether the information you are asking to be changed or corrected or your request does not include a reason to support the change or addition. In addition, we may deny your request if you ask us to amend information that Was not created by Tigran Gyokchyan DDS, Inc. , is not part of the Health Information kept by Tigran Gyokchyan DDS, Inc . Is not part of the information which you would be permitted to inspect and copy.

Right to be Notified of a Breach. You have the right to be notified if we or one of our business associates discovers a breach of unsecured Health information about you.

CHANGES TO THE Tigran Gyokchyan DDS, Inc. HEALTH’S PRIVACY PRACTICES AND THIS NOTICE We reserve the right to change our Health System’s privacy practices and this Notice. We reserve the right to make the revised or changed Notice effective for Health Information we already have about you as well as any information we receive in the future. We will post a copy of the current Notice inside of our practice and at any time you may request a copy of the current Notice in effect.

QUESTIONS OR COMPLAINTS If you believe your privacy rights have been violated, you may file a complaint.

The Tigran Gyokchyan DDS, Inc.  Health Notice of Privacy Practices furnishes information about how we may utilize and disclose protected health information concerning you.

TERMS

These Terms of Use constitute a binding agreement between you and Tigran Gyokchyan DDS, Inc. , governing your access and use of the Site, which includes any information, data, tools, products, services, and other content (collectively, "Content") available on or through the Site.

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE ENTERING THE SITE. EACH TIME YOU ENTER THE SITE, YOUR USE INDICATES YOUR FULL ACCEPTANCE OF AND AGREEMENT TO ABIDE BY THESE TERMS OF USE IN THEIR THEN CURRENT FORM. IF YOU DO NOT ACCEPT THE TERMS AND CONDITIONS STATED IN THESE TERMS OF USE, PLEASE EXIT THE SITE.

As we may revise these Terms of Use periodically, it is advisable to review them regularly.

Tigran Gyokchyan DDS, Inc  grants you a limited right to use the Site only for your own private, non-commercial informational purposes, and to print pages from the Site only in connection with that use. You may not modify, distribute, transmit, perform, reproduce, publish, license, create derivative works from, transfer, or sell any Content, including any text, graphics, logos, and other source-identifying symbols, designs, icons, images, or other information, software, or code obtained from the Site. Removing any copyright, trademark, or other proprietary notice or legend contained on (or printed from) the Site or on any printed pages is prohibited. Additionally, you are prohibited from decomposing, decompiling, reverse engineering, disassembling, or otherwise deconstructing all or any portion of the Site.

DENTAL ADVICE DISCLAIMER

NO INFORMATION ON THIS SITE IS PROVIDED WITH THE INTENTION TO GIVE DENTAL ADVICE OR INSTRUCTIONS ON THE ACCURATE USE OF Tigran Gyokchyan DDS, Inc, INC. PRODUCTS. Tigran Gyokchyan DDS, Inc. CANNOT RESPOND TO UNSOLICITED E-MAILS REQUESTING PERSONAL DENTAL ADVICE.

VISITORS SHOULD ALWAYS CONSULT A HEALTHCARE PROFESSIONAL PRIOR TO MAKING ANY DECISIONS OR UNDERTAKING ANY ACTIONS, OR NOT UNDERTAKING ANY ACTIONS, RELATED TO ANY HEALTHCARE PROBLEM OR ISSUE THEY MIGHT HAVE AT ANY TIME, NOW OR IN THE FUTURE.

Privacy Statements

Our Privacy Statement is an integral part of these Terms of Use. The use of this Site signifies your consent to the collection and use of your Personal Data as outlined in the Privacy Statement.

Privacy Of Minors

Protecting the privacy of children is important to our company. Therefore, we do not knowingly collect or maintain personal information from individuals under 18 years of age, and no part of the Site is directed to persons under 18. If you are under 18 years of age, please do not use or access the Site at any time or in any manner. If we become aware that personal information of individuals under 18 years of age has been collected without verified parental consent, we will take appropriate steps to delete this information.

The Site is hosted in the United States. If you are accessing the Site from outside the United States, please be aware that the information you provide us may be transferred to, processed, and stored in the United States, where our servers are located, and our central database is operated. You acknowledge and understand that the data protection and other laws of the United States might not be as comprehensive as those in your country. Through your continued use of the Site (governed by U.S. law, this privacy policy, and our Terms of Service), you consent to the transfer of your personal information to the United States.

Copyrights and Trademarks

The Site and the Content contain copyrighted materials, trademarks, and other proprietary materials owned by Tigran Gyokchyan DDS, Inc. , its affiliates, and/or third parties. These materials are protected by intellectual property laws of the United States and other countries.

You should assume that all Content on the Site is copyrighted unless otherwise noted. It may not be used, copied, reproduced, downloaded, modified, published, distributed, transmitted, or exploited, in whole or in part, in any form or by any means, except as provided herein and without the express written permission of Tigran Gyokchyan DDS, Inc.  or the original creator of the material.

Product names, logos, trademarks, and service marks used or displayed on the Site (collectively, the "Trademarks") are registered or unregistered trademarks and the exclusive property of Tigran Gyokchyan DDS, Inc or its affiliates. No use of the Trademarks may be made without Tigran Gyokchyan DDS, Inc. ’s prior written authorization, except to identify the product or services of the company. Other product names, logos, trademarks, and service marks appearing on the Site that are not owned by Tigran Gyokchyan DDS, Inc.  may not be used without express permission from their owner.

Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right, either express or implied, under any intellectual property of Tigran Gyokchyan DDS, Inc.  or any third party.

User Responsibility

Everyone assumes complete responsibility and all associated risks stemming from the use of the Site.

In no event shall Tigran Gyokchyan DDS, Inc. , our affiliates, or their respective officers, directors, employees, agents, representatives, data providers, and licensors, as well as their respective heirs and assigns, be liable for any damages of any kind or nature. This includes, but is not limited to, direct, indirect, incidental, consequential, exemplary, special (including loss of profit), punitive, or other damages arising from or in connection with the existence or use of the Site, regardless of whether Tigran Gyokchyan DDS, Inc.  or any of the other entities or persons listed above has been advised of the possibility of such damages. This also encompasses damage to, or for viruses that may infect your computer equipment.

If you rely on this Site or any information, product, or service available through it, you do so at your own risk. There may be delays, omissions, interruptions, inaccuracies, and/or other issues with the information, products, and services published on or promoted over this Site.

Without limiting the foregoing, everything on the Site is provided to you as is, and Tigran Gyokchyan DDS, Inc.  makes no representations or warranties of any kind or nature with respect to the Site. Tigran Gyokchyan DDS, Inc  hereby disclaims all representations and warranties, whether express or implied, created by law, contract, or otherwise. This includes, but is not limited to, any warranties of merchantability, fitness for a particular purpose, title, or non-infringement.

Tigran Gyokchyan DDS, Inc makes no representation or warranty that access to the Site will be available on a timely basis, will be uninterrupted, or that the data contained on the Site will be timely or error-free.

Please be aware that in certain jurisdictions, the exclusion of implied warranties may not be permissible, and as a result, some of the aforementioned exclusions may not apply to you. It is advisable to check your local laws for any restrictions or limitations regarding the exclusion of implied warranties. To the extent that Tigran Gyokchyan DDS, Inc.  may not, as a matter of applicable law, disclaim any implied warranty or limit its liabilities, the scope and duration of such warranty, and the extent of Tigran Gyokchyan DDS, Inc, INC. ’s liability, will be equal to the minimum permitted under such applicable law.

You agree to indemnify and hold harmless Tigran Gyokchyan DDS, Inc. , its affiliates, agents, vendors, and licensors, as well as their respective employees, owners, and representatives, against any and all claims, of whatever nature, that arise out of any breach by you of this agreement or your use of this site, to the fullest extent allowed by law.

Furthermore, you agree that any claim related to this Site must be filed within one year after it arises.

Non-Personal Data

Any non-Personal Data that you transmit to or post on this Site, whether through electronic mail or other means, including data, questions, comments, suggestions, or similar content, is and will be considered non-confidential and nonproprietary. Tigran Gyokchyan DDS, Inc.  assumes no obligation regarding such data and reserves the right to utilize it for any purpose in compliance with applicable laws and regulations. This includes, but is not limited to, reproduction, disclosure, transmission, publication, broadcast, and further posting. Additionally, Tigran Gyokchyan DDS, Inc and its affiliates are free to use such data, encompassing ideas, concepts, know-how, or techniques, for various purposes, such as researching, developing, manufacturing, and marketing products. For more information, please refer to our Privacy Statement.

You are permitted to establish a hypertext link to this Site as long as the link does not assert or imply any endorsement or sponsorship of you, your company, or your site by Tigran Gyokchyan DDS, Inc. Without the prior written permission of Tigran Gyokchyan DDS, Inc, you may not frame or scrape any content on the site, nor incorporate any intellectual property of Tigran Gyokchyan DDS, Inc into another website or service.

LINKS TO Tigran Gyokchyan DDS, Inc. ’S WEBSITES

Tigran Gyokchyan DDS, Inc.  encourages other websites to link to this Site, provided that these links comply with the guidelines set forth herein. Links to this Site from other sites should be text-only and may not include Tigran Gyokchyan DDS, Inc ’s logo or other intellectual property. We strictly prohibit any suggestions of Tigran Gyokchyan DDS, Inc, INC.  endorsement or recommendation of a specific company, product, or service.

LINKS FROM Tigran Gyokchyan DDS, Inc,. ’S WEBSITES

This Site may contain links to other sites provided solely for convenience purposes. Tigran Gyokchyan DDS, Inc is not responsible for the content or accuracy of data on other sites or the privacy practices of those sites. Tigran Gyokchyan DDS, Inc.  is not liable for any damages or injuries arising from content on other sites. Links to third-party sites do not imply a referral or endorsement of any other entity, item, or service. By using or purchasing third-party supplied data, products, and services, you release Tigran Gyokchyan DDS, Inc.  and its affiliates from any damages and agree not to assert any claims against them.

Jurisdiction

Nothing found on the Site should be interpreted as solicitation or promotion for any product or for the utilization of any product in a manner not authorized by the country in which the reader is physically situated. This Site offers information about products or uses that may not be accessible in specific countries. Certain products mentioned may be approved or cleared for sale or use with different indications, dosages, and restrictions in specific countries by regulatory authorities.

Forward-Looking Statements

The information contained on the Site should not be interpreted as solicitation or promotion for any product or for the utilization of any product in a manner not authorized by the country in which the reader is physically situated. This Site provides information about products or uses that may not be available in specific countries. Regulatory authorities in certain countries may approve or clear some of the mentioned products for sale or use with different indications, dosages, and restrictions.

Reservation of Rights

Tigran Gyokchyan DDS, Inc.  reserves the right to modify or remove material from this Site at any time without notice. Please check regularly for updates, as we retain the right, at our sole discretion, to amend these Terms of Use at any time. Your use of the Site signifies your acceptance of any revisions to these terms.

The failure of Tigran Gyokchyan DDS, Inc.  to enforce any right or provision of these Terms of Use shall not be construed as a waiver of such right or provision. If any provision of these Terms of Use is found to be unlawful, void, or unenforceable, it shall be severed and shall not affect the validity and enforceability of the remaining provisions. If any provision is held to be invalid or unenforceable in any jurisdiction, it shall be deemed modified to the minimum extent necessary, and these Terms of Use shall be interpreted to achieve the expressed intent to the greatest extent possible in that jurisdiction. Any such modification, invalidity, or unenforceability shall be strictly limited both to such provision and to such jurisdiction.

Tigran Gyokchyan DDS, Inc.  retains the right to assign its ownership, control, or other rights to any party at any time without notice to you. Your rights and duties cannot be assigned without Tigran Gyokchyan DDS, Inc. ’s written consent. These Terms of Use do not grant any third party with any remedy, claim, or cause of action.

Cookies

In the operation of this site, we may utilize a technology called 'cookies.' A cookie is a piece of information that the computer hosting our site provides to your browser when you access the Site. Our cookies enhance site functionality and assist in more accurately analyzing site usage. We use Google as a third-party vendor employing cookies to serve ads to our users based on previous visits to our site and other sites on the Internet. We collect internet activity information to facilitate the operation of our websites and services, analyze trends, track users' movements around the website, gather demographic information about our user base as a whole, and deliver marketing and advertising communications to you.

We collect this information through the placement of Google Analytics code and Google Tag cookies and scripts on our website. We have implemented the following:

  • Remarketing
  • Google Display Network Impression Reporting
  • Demographics and Interests Reporting

We may use cookies for these purposes:

  • To advertise or market our products and services, including special promotions.
  • To enhance our website
  • To provide secure access to our web assets

If any of the above items are unclear or if you have questions requiring further clarification, please contact Tigran Gyokchyan DDS, Inc. .

LEGAL NOTICE: ACCESSING AND USING THIS WEBSITE INDICATES YOUR AGREEMENT TO THE TERMS AND CONDITIONS BELOW.

Terms of Use

These Terms of Use govern your access and use of www.brightcraftcenter.com (the “Website”) and other online and mobile services and applications linked to or posting these Terms of Use. They also apply to Tigran Gyokchyan DDS, Inc.  ("Company," "we," "us," or "our”) products and services provided to you on, from, or through the Website (collectively, the “Products and Services”). The Company owns, operates, and controls the Products and Services.

Agreement and Acceptance

By visiting the Website or using the Products and Services, you (“User”, “You”, “Your”) acknowledge and agree to (1) these Terms of Use, and (2) Company’s Privacy Policy found on the Website and incorporated herein by reference. Your use of the Products and Services is expressly conditioned upon accepting and agreeing to these Terms of Use. If you find these terms unacceptable, you must immediately terminate your use of the Products and Services.

Modifications

The Company reserves the right to make changes to the Website, including its look, feel, format, and content, as well as the Products and Services, at any time and without notice. Any modifications become effective when posted. Each time you access the Website or use the Products and Services, it is your responsibility to review the current Legal Terms. Your continued use after changes is posted implies acceptance of the modifications.

Arbitration Notice

Except for certain disputes detailed in the Arbitration section below, you agree that disputes between you and the Company will be resolved through binding, individual arbitration, and you waive the right to participate in a class action lawsuit or class-wide arbitration.

Nothing in these Terms of Use shall confer any third-party rights or benefits.

Copyright And Limitations on Use

The Website, along with the Products and Services, is safeguarded by copyright as a collective work and/or compilation under U.S. copyright laws, international conventions, and other applicable laws. Unless otherwise indicated, any Content, such as graphic images, buttons, layout, trademarks, service marks, logos, text, and other materials found on the Website or the Products and Services, is the exclusive property of the Company or its third-party licensors.

Use Restrictions:

Unless expressly permitted in this section, you are prohibited from using, reproducing, modifying, transmitting, distributing, or publicly displaying any portion of the Website, the Products and Services, or their Content without the prior written permission of the Company. You are authorized to view, use, copy for your records, and download small portions of the Content for informational, non-commercial purposes, provided that all copyright notices, including copyright management information, or other proprietary notices remain intact. Storage, modification, reproduction, transmission, reverse engineering, or distribution of a substantial portion of the Content or the design, layout, or individual sections of the Content, in any form or media, is strictly prohibited. Systematic retrieval of data is also prohibited.

Commercial Use Restriction:

The commercial use, reproduction, transmission, or distribution of any information, software, or other material available through the Website or the Products and Services without the prior written consent of the Company is strictly prohibited.

Account Information and Services Access

a. Eligibility: The Products and Services are not available to Users who are suspended or removed from the Website. The company reserves the right to refuse registration or cancel any account or access to the Products and Services at its discretion, at any time.

b. Account Management: Company accounts are accessed through a User ID and password created by the User ("Credentials"). Credentials are for the exclusive use of the User and must not be shared. Each User must have their own account, User ID, and Credentials. Users agree that provided information, including registration details, will be true, accurate, current, and complete. Users are responsible for maintaining the confidentiality of account passwords and for all activities in their accounts. Users must promptly notify the Company of any unauthorized use or security breaches.

c. Unauthorized Use: Except as expressly permitted by Company, Users agree to access the Products and Services solely for their own purposes and not for resale or unauthorized distribution to any third party.

d. Single User Account: Each account is designated for a single User. Sharing of accounts, User IDs, or Credentials is prohibited.

Usage Policy

    1. License Grant:

Subject to Your acceptance and compliance with this Terms of Use and payment requirements, Company grants You a limited, non-exclusive, non-transferable, non-sublicensable, revocable right and license under its intellectual property rights to access and use the Products and Services. This usage is solely in accordance with the terms and conditions outlined in these Terms of Use. New features provided by a Company that augment or enhance the current Products and Services are considered part of the "Products and Services" and are subject to these terms and conditions. You may not, and may not allow any third party to, copy, distribute, sell, disclose, lend, transfer, convey, modify, decompile, disassemble, or reverse engineer the Products and Services for any purpose. Unauthorized third parties are not allowed access to the Products and Services for any purpose. All rights not expressly granted under these Terms of Use are retained by the Company.

3.2 Usage Restrictions:

You shall not use the Products and Services to:

a) Circumvent or disable any technological features or security measures implemented in the Products and Services.

b) Violate any law, published policy, or any applicable third-party policy or requirement communicated or otherwise made available by Company.

c) Violate or infringe upon a Company’s or a third party’s Intellectual Property, publicity privacy, or other tangible or intangible rights, and/or use any material or content that is subject to third-party proprietary rights without a valid license.

d) Transmit any illegal content.

e) Use the Products and Services for benchmarking or any purpose other than necessary for the authorized use.

f) Stalk, harass, harm another individual, engage in spamming, phishing, pharming, or other unsolicited advertising, marketing, or activities, including unsolicited phone calls, voicemails, or text messages.

g) Engage in fraudulent activities or use the Products and Services to bypass phone identification systems.

h) Use any type of malicious code or instructions designed to distort, delete, damage, emulate, or disassemble the Products and Services.

i) Expose any third party to offensive, harmful, indecent, or objectionable material, regardless of whether such activity is lawfully permitted.

j) Send communications, including email messages, on behalf of or purporting to originate on behalf of Company.

k) Breach any duty of confidentiality owed to another User or any other person or entity.

Company may impose additional restrictions upon notice or posting to the Website. The company reserves the right to suspend or terminate the Products and Services and/or these Terms of Use if, in the Company’s sole discretion, your use of the Products and Services violates the terms outlined in this Section 3.

3.3 Call Recording:

The company may call you regarding your account, and for such calls, you may be subject to a call recording. By continuing to use the Products and Services, you hereby consent to call recording, subject to any applicable laws and Company's restrictions and obligations. This consent includes recording the entirety of such calls, irrespective of whether the Company requests your consent on a specific call. You acknowledge and agree that, to the extent permitted by applicable law, these recordings may be submitted as evidence in any legal proceeding in which the Company is a party.

Mobile Services

If you access the Products and Services through a mobile device, you agree that information about your use of the Products and Services through your mobile device and carrier may be communicated to us, including but not limited to your mobile carrier, your mobile device, or your physical location. In addition, use of the Products and Services through a mobile device may cause data to be displayed on and through your mobile device. By accessing the Products and Services using a mobile device, you represent that to the extent you import any of your data to your mobile device that you have authority to share the transferred data with your mobile carrier or other access provider. In the event you change or deactivate your mobile account, you must promptly update your account information to ensure that your messages are not sent to the person that acquires your old number and failure to do so is your responsibility. You acknowledge You are responsible for all charges and necessary permissions related to accessing the Products and Services through your mobile access provider. Therefore, you should check with your provider to find out if the Products and Services are available and the terms for these services for your specific mobile devices.

By using any downloadable application to enable your use of the Products and Services, you are explicitly confirming your acceptance of the terms of the End User License Agreement associated with the Application provided at download or installation, or as may be updated from time to time.

Termination

Company may terminate the right of any User to access the Products and Services at any time, with or without cause, in Company’s absolute discretion and without notice. Any statement in the Terms of Use or elsewhere on the Website of specific grounds for termination of a User's right to access the Products and Services shall in no manner limit Company’s absolute right to terminate any User's access to the Products and Services.

LINKS

Company may offer links to other web sites operated by other entities as a convenience to You in the belief that making hyperlinks available to publicly accessible web pages and newsgroups is legally permissible and consistent with the common, customary expectations of those who make use of the Internet. Company makes no representation regarding the content or accuracy of any web site that You may access through the Website. The company does not monitor and is not responsible for the content found on other web sites that are linked from the Website. Inclusion of these links on the Website does not imply endorsement, recommendation or sponsorship for any linked web site or the services, products, or advice described on any such web site. Accordingly, the Company assumes no responsibility or liability for the content of any linked sites. Before entering any linked site, you should review and understand that site's privacy policy.

You may not link to the Website without the Company’s written permission.

No Warranties

YOU UNDERSTAND THAT THE COMPANY AND ITS PRODUCTS AND SERVICES ARE TOOLS TO ASSIST YOU PROVIDE YOUR SERVICES. THE COMPANY MAKES NO WARRANTIES THAT THE PRODUCTS AND SERVICES WILL BE SUCCESSFUL IN THAT REGARD. YOU AGREE THAT USING THE PRODUCTS AND SERVICES IS AT YOUR OWN RISK.

THE WEBSITE, PRODUCTS AND SERVICES, AND ANY CONTENT ARE PROVIDED TO YOU ON AN "AS IS," "AS AVAILABLE" BASIS WITHOUT WARRANTY OF ANY KIND WHETHER EXPRESS, STATUTORY, OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, SYSTEMS INTEGRATION, ACCURACY, AND NON-INFRINGEMENT, ALL OF WHICH COMPANY EXPRESSLY DISCLAIMS. COMPANY DOES NOT ENDORSE AND MAKES NO WARRANTY AS TO THE ACCURACY, COMPLETENESS, CURRENCY, OR RELIABILITY OF THE CONTENT, AND COMPANY WILL NOT BE LIABLE OR OTHERWISE RESPONSIBLE FOR ANY FAILURE OR DELAY IN UPDATING THE WEBSITE, THE PRODUCTS AND SERVICES, OR ANY CONTENT. THE COMPANY HAS NO DUTY TO UPDATE THE CONTENT. THE COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES THAT USE OF THE WEBSITE OR THE PRODUCTS AND SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. YOU ARE RESPONSIBLE FOR ANY RESULTS OR OTHER CONSEQUENCES OF ACCESSING THE WEBSITE OR THE PRODUCTS AND SERVICES, USING THE CONTENT, AND FOR TAKING ALL NECESSARY PRECAUTIONS TO ENSURE THAT ANY CONTENT YOU MAY ACCESS, DOWNLOAD, OR OTHERWISE OBTAIN IS FREE OF VIRUSES OR ANY OTHER HARMFUL COMPONENTS. THIS WARRANTY DISCLAIMER MAY BE DIFFERENT IN CONNECTION WITH SPECIFIC PRODUCTS AND SERVICES OFFERED BY THE COMPANY. SOME STATES DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES, SO THE FOREGOING DISCLAIMER MAY NOT APPLY TO YOU. YOU MAY ALSO HAVE OTHER LEGAL RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION.

Limitation of Liability

YOUR USE OF THE CONTENT, WEBSITE, OR THE PRODUCTS AND SERVICES IS AT YOUR OWN RISK. COMPANY SPECIFICALLY DISCLAIMS ANY LIABILITY, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, CONSEQUENTIAL, OR SPECIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH ACCESS TO, USE OF, OR RELIANCE ON THE CONTENT, WEBSITE, OR PRODUCTS AND SERVICES (EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) OR THAT ARISE IN CONNECTION WITH MISTAKES OR OMISSIONS IN, OR DELAYS IN TRANSMISSION OF, INFORMATION TO OR FROM THE USER, ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION OR DELIVERY, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION, OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORDS, PROGRAMS, OR FILES, INTERRUPTIONS IN TELECOMMUNICATIONS CONNECTIONS TO THE PRODUCTS AND SERVICES, OR VIRUSES, WHETHER CAUSED IN WHOLE OR IN PART BY NEGLIGENCE, ACTS OF GOD, TELECOMMUNICATIONS FAILURE, THEFT OR DESTRUCTION OF, OR UNAUTHORIZED ACCESS TO, THE PRODUCTS AND SERVICES OR THE WEBSITE. THIS LIMITATION OF LIABILITY MAY BE DIFFERENT IN CONNECTION WITH SPECIFIC PRODUCTS AND THE SERVICES OFFERED BY THE COMPANY. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY, SO THIS LIMITATION MAY NOT APPLY TO YOU. IN ADDITION, YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT IN NO EVENT SHALL COMPANY’S TOTAL AGGREGATE LIABILITY EXCEED $100.00 U.S. DOLLARS.

THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW AND SHALL SURVIVE ANY TERMINATION OR EXPIRATION OF THIS TERMS OF USE OR YOUR USE OF THE WEBSITE OR PRODUCTS AND SERVICES.

Indemnification

You agree to indemnify and hold harmless Company and Company’s subsidiaries, affiliates, directors, officers, agents, licensors, or other partners and employees, from and against all liabilities, claims, and expenses, including reasonable attorneys’ fees, made by any third party due to or arising out of any content that You submit, post, or transmit to or through the Website or the Products and Services, Your use of the Products and Services, Your violation of these Terms of Use, or Your violation of any rights of another individual or entity.

Complaint Resolution Policy

Tigran Gyokchyan DDS, Inc  is committed to being responsive to clients and customers, addressing concerns or complaints promptly and fairly. The Company acknowledges the right of clients and customers to voice complaints regarding the Company's operations, services, staff, or third-party suppliers if their interests have been adversely affected.

Purpose:

The purpose of the Complaint Resolution Policy is to safeguard the rights of clients and customers, including the right to express concerns and complaints. This policy aims to establish an efficient and fair process for resolving complaints, monitor complaints to enhance the quality of operations and services, and provide an avenue for the Company to address and improve client satisfaction. Implementation of this policy will allow the Company to deliver superior service to dissatisfied clients and customers, ensure consistent management of complaints, and identify areas for improvement.

Key Objectives:

  • Client Rights: Protect the rights of clients and customers to voice complaints and comments.
  • Efficiency and Fairness: Provide an efficient and fair process for resolving complaints.
  • Quality Improvement: Monitor and address complaints to enhance the quality of operations and services.
  • Service and Satisfaction: Offer the Company an opportunity to address and satisfy dissatisfied clients and customers.
  • Consistent Management: Ensure a consistent method for managing, monitoring, and reporting complaints.
  • Identify Areas for Improvement: Use complaints as a tool to identify areas that require improvement.

The Company is committed to upholding the principles outlined in this Complaint Resolution Policy to maintain high standards of service, accountability, and client satisfaction.

Definitions

Complaint: Definition: An expression of dissatisfaction or concern regarding the services, operating procedures, staff, vendors, or the complaint handling process made by a client and customer.

Usage: A complaint may involve any aspect of the Company's operations or services that has adversely affected the client and customer.

Complainant: Definition: The person making the complaint.

Usage: The complainant is an individual or entity expressing dissatisfaction and seeking resolution from the Company.

Client and Customer: Definition: The person or entity receiving advice, a service, or otherwise engaged in a business relationship with the Company.

Usage: Clients and customers are those individuals or entities with whom the Company has a business relationship, and their satisfaction is crucial to the success of the Company.

Complaint Log: Definition: Electronic or paper records of all incoming complaints, including information on the complainant and resolution of the complaint.

Usage: The complaint log serves as a documented record of all complaints, ensuring transparency, accountability, and the ability to track and analyze patterns for improvement.

These definitions provide clarity and understanding of key terms related to the Complaint Resolution Policy, ensuring consistent interpretation and application throughout the complaint handling process.

Complaint Process

All correspondence related to complaints should be directed as follows:

  • Via Email
  • Via First Class Mail

Response to complaints

Opening a Consumer Complaint Intake Form:

  • Process: A dedicated Consumer Complaint Intake Form will be initiated for each complaint.
  • Purpose: This form serves as a structured document to capture essential details of the complaint.

Logging Complaints:

  • Process: All complaints will be systematically recorded in the Company's complaint log.
  • Purpose: Maintaining a comprehensive log facilitates tracking, analysis, and continuous improvement.

Initial Contact and Resolution Attempt:

  • Process: The Complaint Resolution Team will make the first contact with the complainant.
  • Timeline: Resolution attempts will be made during this initial contact whenever possible.

Response within 3 Business Days:

  • Timeline: The Complaint Resolution Team commits to responding to client and customer concerns within 3 business days of receiving the initial complaint.
  • Content: The response will acknowledge the complaint and outline initial steps taken.

Notification of Extended Research Time:

  • Process: If additional time is required to investigate the complaint, the Complaint Resolution Team will inform the client and customer during the first contact.
  • Purpose: Transparent communication about the expected timeframe for resolution.

This procedure ensures a prompt and organized approach to handling consumer complaints, emphasizing efficiency, transparency, and timely communication with the complainant.

Handling Unresolved Complaints

Escalation to President:

  • Condition: If the complaint remains unresolved after communication with the Complaint Resolution Team or if the initial complaint is not addressed promptly.
  • Action: The complainant may escalate the matter by contacting the Company's President at the provided email address.

President's Involvement:

  • Response Time: The President commits to initiating contact with the client and customer within 3 business days after receiving the escalated complaint.
  • Resolution Efforts: The President will undertake efforts to understand and resolve the complaint satisfactorily.
  • This escalation process is designed to address situations where initial resolution attempts are unsuccessful or if the complaint requires the attention of higher management. The involvement of the President underscores the Company's commitment to resolving issues in a timely and effective manner.

Complaint Log Review and Continuous Improvement

Regular Review:

  • Frequency: The Company's complaint log will be systematically reviewed at regular intervals.
  • Objective: Identify patterns, trends, and areas requiring improvement in the Company's operations and services.

Research and Recommendations:

  • Responsibility: The Company Complaint Resolution Manager will lead the research into recurring complaint matters.
  • Recommendations: Propose process and procedure changes to address identified issues effectively.

Documentation and Updates:

  • Logging Changes: Document recommended changes on the Complaint Resolution Log.
  • Policy and Procedure Updates: Update Company policies and procedures within 15 business days to reflect necessary improvements.

This proactive approach ensures that the Company learns from client and customer feedback, continuously enhances its operations, and strives for ongoing improvement in the delivery of services.

The most important benefits of Digital 3D x-ray (CBCT)

As in all cases of dental intervention, the first step is consulting a dentist.

CBCT scans performed before undergoing dental implant procedures offer a spectrum of vital advantages:

• Enhanced Diagnostic Precision: CBCT scans serve as a powerful diagnostic tool, ensuring that implant treatment is executed with the utmost accuracy.

• Precision in Implant Placement: Your dentist utilizes CBCT scans to meticulously plan the precise placement of your dental implants, minimizing any margin for error.

• Tailored Treatment Assessment: These scans accurately assess whether additional support treatments, such as bone grafts or sinus lifts, are required to optimize implant success.

• Customized Implant Solutions: CBCT scans aid in determining the most suitable type of implant treatment to cater to your unique needs.

• In-Depth Knowledge: Through the scan, your dentist acquires comprehensive information about the depth, width, and density of your jawbone ridge, thus gaining a comprehensive understanding of your oral condition.

• Structural Awareness: CBCT scans reveal the precise locations of structures like nerve canals and sinuses, enabling your dentist to take proactive measures to minimize potential risks throughout the procedure.

The benefits for dentists

• The scanner generates remarkably precise and intricate images, proving invaluable in the early detection and diagnosis of oral health issues and structural irregularities.

• These scanned images serve a dual purpose by enabling ongoing monitoring of treatment effectiveness and enhancing the meticulous planning of therapeutic interventions.

• Furthermore, CBCT scans substantially elevate the precision of dental procedures, mitigating the potential for errors. These detailed images empower dentists to assess the procedural risks comprehensively, offering enhanced safety in the decision-making process.

The benefits for dentists

• The scanner generates remarkably precise and intricate images, proving invaluable in the early detection and diagnosis of oral health issues and structural irregularities.

• These scanned images serve a dual purpose by enabling ongoing monitoring of treatment effectiveness and enhancing the meticulous planning of therapeutic interventions.

• Furthermore, CBCT scans substantially elevate the precision of dental procedures, mitigating the potential for errors. These detailed images empower dentists to assess the procedural risks comprehensively, offering enhanced safety in the decision-making process.

The benefits for patients

As in all cases of dental intervention, the first step is consulting a dentist.

• CBCT scans significantly enhance treatment effectiveness while substantially diminishing potential risks and minimizing errors.

• This advanced technology not only boosts the patient’s comprehension of the treatment process but also empowers them to be better prepared for their dental care journey.

BRIGHTCRAFT DENTAL & LASER

We look forward to hearing from you!

Contact us today to schedule a consultation. You can either book online by clicking button below or give us a call at (818) 237-1010

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