BrightCraft Dental & Laser Office Etiquette & Experience Policy
This policy helps create a respectful, comfortable, and efficient environment for all patients and staff. It outlines expectations for communication, conduct, and overall office experience.
Office Etiquette & Experience Policy
We aim to provide a respectful, efficient, and comfortable environment for all patients.
1. Punctuality
We ask patients to arrive 15 minutes early for check-in.
Appointments are scheduled to end on time to respect all patients.
2. Communication
We may contact patients for appointment reminders or follow-ups.
3. Cell Phones
Please silence cell phones in treatment areas to maintain a calm environment.
4. Non-Discrimination
We do not discriminate based on race, color, religion, age, disability, gender, or any protected category.
We are committed to equal access and respectful treatment for all individuals.
5. Patient Conduct
We reserve the right to refuse service to anyone in cases of disruptive or inappropriate behavior.
6. Accessibility Commitment
We strive to provide accessible care and reasonable accommodations upon request.