Degree Wellness® is the premier self-care experience. We are on a mission to empower people to feel, look, and be their best selves. By providing innovative self-care solutions that leverage heat, cold, light and advanced nutrients to enhance physical and mental health, we're helping communities everywhere live happier, healthier lives.
Position Overview:
Degree Wellness has embarked on an exciting national franchise expansion, and we are looking for a technically curious, yet customer-oriented Solutions Engineer Associate to join our growing team.
In this role, you will be the internal expert on our core operational platforms, which include a mix of third-party and proprietary software. You’ll play a critical role in onboarding new stores, customizing technical platforms to local needs, and ensuring consistent, reliable use of digital tools across the network.
This is a junior-level, hands-on technical role that blends system setup, digital onboarding, support, documentation, and light development. You’ll join our engineering team while working cross-functionally with operations, marketing, and development to drive franchise success at scale.
The ideal candidate brings a mix of basic technical training, strong interpersonal skills and a desire to grow. Successful Solutions Engineer Associates have multiple career paths available—whether advancing in the Engineering department with increasing technical responsibility or transitioning into Operations to tackle high-impact business challenges.
Responsibilities:
New Store Digital Onboarding
Mindbody (MB) Onboarding & Customization
MB Support & Help Desk
Process Optimization & Best Practices
Technical Support & Development Collaboration
WordPress Administration
Required Qualifications (Technical skills):
Preferred Qualifications:
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