Director of Customer Experience
Location: Lehi, UT (100% in office)
Employment Type: Full-Time
About ReferPro
ReferPro is a fast-growing SaaS company helping home service businesses automate their referral programs. We are looking for A players to join us in building!
About the RoleWe're hiring a Director of Customer Experience to lead the full post-sale customer journey — from onboarding and implementation to retention, support, and expansion. This is a key leadership position reporting directly to the CEO and working cross-functionally with sales, product, and engineering.
You’ll lead and scale our CX team (currently onboarding and success), drive measurable improvements in retention and customer satisfaction, and help us build a customer journey that delights at every step.
What You'll Do...thousand pill cases per month. We are looking to find exceptional students to join our Washington DC based team for the 2025 summer.... ...weeks during the internship period of MAY - JUN) High school and college students are both encouraged to apply HOW TO APPLY ~...
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