REQUIRED SKILLS REQUIRED SKILLS, KNOWLEDGE,&RELEVANT WORK EXPERIENCE:
* Fluent in Spanish
* Skills in interpersonal communications, negotiation, and conflict resolution
* Experience with customer service / support
* High comfort level and experience with consumer software applications
* Strong computer and troubleshooting skills
* Ability to work off-shift hours and occasional holidays to support the business
* Experience with data management
DESIRED SKILLS, KNOWLEDGE, & RELEVANT WORK EXPERIENCE:
* Knowledge of agriculture customers
* Agriculture operations experience, including Precision Farming experience
* Prior work experience in Agriculture or Technology dealer channels
* Bachelor's degree in Agriculture, Business, Engineering related field, IT or a similar discipline
Contact Center is open from 5am - 5pm CST, Monday - Friday
· Occasional holidays, weekends and overtime based on the needs of the business
· Candidate must be available to work any 8-hour shift within the 7am-6pm support window.
· Candidate will work on-site (Johnston, IA) five days a week with the option to work from home on Friday's
SPECIAL CONSIDERATIONS:
· Training and mentoring will be on the 8-4:30am shift and last approximately 6 weeks.
· Takes approximately 3-4 months from start date to reach full productivity.
· Limited travel to nearby Des Moines Works for a factory tour and to nearby Jensen Farms approximately twice a year. Will ride along with a Deere full-time employee.
Onboarding Attendance Policy:
Contingent employees within their training period (about 5-7 weeks of employment) are not eligible to take any time off. Unexcused absences and/or tardiness during training and mentoring days could result in immediate termination. To determine if an absence is excused work with your direct supervisor.
Interviews will include behavioral based questioning
· Candidate will be asked to share specific examples
...Job description Mature and Dependable individuals needed to fill an evening Medical Office Cleaning position in the Akron/Montrose area. You will be Cleaning in a professional office building. You must be available to start immediately after passing a criminal background...
...Sub Investigator - Contract - San Antonio, TX Are you looking to drive groundbreaking medical research and make a real impact-join our client and lead the way in advancing clinical trials! Proclinical is seeking a Sub Investigator to join our client's team in San...
...Title: Licensed Boiler Operator Location: Little Rock, AR 72204 Position Type: Contract (12+ Months) Start: ASAP Summary: Responsible for the safe operation of multiple high-pressure steam boilers, chillers, and related equipment, to supply and maintain...
...Job Description Job Description Maintenance Technician assistant wanted for an apartment community in the Vernon/Manchester area. Requirements: Hard working individual who works with others to complete ALL ASPECTS of apartment and building maintenance. Minimum...
**Position Summary...**As a Cake Decorator you will drive member service in your area to deliver to our members more of what they love, for less. You will work collaboratively with other associates to ensure the total club meets the member's expectations.**What you'll...