Job Description Manage abandoned calls and voicemail calls left by the consumer in the IVR. Manage follow-up cases. Ensure documents sent by the consumer are complete before submitting them to the respective stakeholder. Manage the CSI with low ratings. Perform any other relevant tasks deemed necessary to ensure the best quality of service. Effectively manage queues to meet expectations and reply to customers in a timely manner via live chat. Act as a resolution agent for live chat, investigating issues, resolving them, or escalating to the First Contact Resolution (FCR) person in charge for resolution. Minimum Experience (Years) 1 to 3 years Qualifications Diploma with 1 year of relevant experience in a customer contact centre; OR SPM with 3 years of relevant experience in a customer contact centre. #J-18808-Ljbffr Commerce Access Sdn. Bhd
Job Description Company Name: Unique Services Overview: Earning potential over $100K/year based on performance Full-time, year-round work Unique Services, part of the nations largest provider of residential HVAC, plumbing, and electrical services ...
Magnit Direct Sourcing on behalf of Toyota is currently hiring for a Golang Developer rolefor a temporary assignment in Plano, TX .This position is a 9-months assignment, with potential to extend. The pay range for this role is between $66.00 - $88.00/Hr. Benefits: Medical...
...supporting IT equipment or related technology ~ Experienced with cabling ~ Basic knowledge of computer hardware, servers, and... ...safety Nice to Haves ~ Previous experience working in a data center environment. Day to Day 1. GB200/Callan Rack Delivery...
...ownership of your time with the department and strive for excellence? THEN WE WANT YOU TO JOIN OUR TEAM! Your Role The Activity Center Assistant Leader or The Activity Center Leader duties will include, but not be limited to: Planning, programming and leading age-...
...Job Description Professional Staff Nurse, BSN (RN) - Resource Pool (UPMC Harrisburg)\n \n Introducing a great opportunity for a Registered Nurse (RN) looking to diversify your clinical experience by floating between departments and units, providing support where...