Richtech Robotics is a leading provider of cutting-edge robotic solutions designed to enhance operational efficiency and customer experience across various industries. We are passionate about technology and innovation, and our mission is to help businesses seamlessly integrate robotics into their operations.
We are seeking a dynamic and tech-savvy Robotics Customer Success Specialist to ensure the successful deployment of our robotic solutions at customer sites. In this role, you will be responsible for traveling to customer locations, overseeing installations, and ensuring that customers understand how to effectively integrate and utilize our robots. Your goal is to ensure that our customers maximize the benefits of our technology while providing outstanding support and guidance.
Travel extensively to customer sites for on-site installations and training. Guide customers through the setup, configuration, and integration of robotic solutions within their operations. Educate customer teams on how to use the robots effectively, including troubleshooting, maintenance, and optimization. Communicate the value and benefits of robotic automation to customers and address any concerns they may have. Proactively identify potential issues and work collaboratively with internal teams to resolve them. Gather customer feedback and insights to drive product improvements and enhance the overall user experience. Serve as the primary point of contact for customer success, providing ongoing support and relationship management. Additional office tasks as requested including heavy lifting and technical requests.
Strong passion for technology, robotics, and automation. Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users. Experience in customer success, technical support, field service, or a related role is preferred. Ability to travel extensively, sometimes on short notice, to support customer deployments. Problem-solving mindset with a proactive and customer-focused approach. Ability to work independently and adapt to different customer environments. Technical aptitude and willingness to learn new systems and technologies.
Opportunity to work with cutting-edge robotics technology. A dynamic and fast-growing company where your contributions make a direct impact. Travel and engage with diverse businesses, helping them revolutionize their operations with automation. Competitive salary, benefits, and professional growth opportunities.
If you are excited about the future of robotics and want to play a critical role in ensuring customer success, we'd love to hear from you! Apply Today!
Richtech Robotics...open to USC or GC candidates.*** Must Haves: Agile - Product Owner JIRA Hands-on experience driving requirements for Mobile apps Desired Skills: Experience matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has...
...Training and development programs Company Overview ~ Window World is the largest residential exterior remodeler in the United... ...are looking for highly motivated and experienced Carpentersto install pre-sold window and door projects. Our energy-efficient products...
...love for you to join us and be part of the Boiling Point family!... ...absolute customer satisfaction. Servers are responsible for positive... ...including preparing checks and processing payment through POS system... ...Flexible schedule Paid sick time Paid time off* Weve come...
...country. Whitman Collegeis cultivating a community built on inclusion and belonging. We recognize the value of those who can offer... ...employer (EEO). POSITION PURPOSE The Director, Disability Support Services (DSS), is responsible for supporting the academic...
SEIU (Service Employees International Union)Job Title: Union Organizer-in-Training / Public Sector CampaignSalary: $54,080Location: Fairfax, VirginiaPurpose:The SEIU Organizer-in-Training (OIT) Program is a 12-month training program.As an Organizer-in-Training with...